Purchasers Exchange Process


4K Tresses Human Hair will ALLOW EXCHANGES ONLY UNDER *SPECIFIED CONDITIONS upon qualification, within 5 days of receipt; NO EXCEPTIONS.

*SPECIFIED CONDITIONS: item(s) must be in its original condition; we will not accept any merchandise that is not in its original condition; item(s) must be unopened, unaltered, unworn, undamaged and all tags and packaging must be included and intact; item(s) must be unaltered in any way (brushed, combed, picked, cut, or washed).

Here’s how to qualify for an exchange:

  • Purchaser will fill out the Purchasers Exchange Process Form below
  • Purchaser will receive an email response with further instructions, once the form has been completed and received
  • Purchaser will be issued a Purchasers Exchange Process code via email; PROVIDING ALL EXCHANGE QUALIFICATIONS ARE MET
  • Purchaser will assume all shipping costs incurred