SHIPPING & HANDLING
We ship our packages out via USPS Priority Mail. Orders will begin processing upon receiving payment. Processing times can take up to 15 business days before they are shipped depending on what is ordered, however most orders are shipped within 3-5 business days.
All orders placed over the weekend and/or any federal holidays will begin processing the following business day.
Shipping confirmation and tracking will be available via email as soon as orders ship.
UNDELIVERABLE PACKAGES|INCORRECT ADDRESSES|REFUSED DELIVERIES:
Your order will normally be shipped via one of the following USPS to the address provided at the time you order. Tracking numbers will be supplied via email once labels are created. Please be sure to check your spam folders for shipping information. You will receive an order confirmation email and a separate shipping confirmation email.
**We will not modify shipping addresses once orders are placed. If any order is returned to us we will re-ship the returned order at your expense. 4K Tresses Human Hair will not be responsible for returned packages due to erroneous shipping information. If your package is returned to us because of any customer error, the customer will be responsible for the cost to reship your package.
USPS normally will make several attempts to successfully deliver packages and will leave delivery attempt notices. It is the customers responsibility to arrange for package pick-up if necessary. There will NOT be any refunds for refused or abandoned shipments.
If for any reason there are challenges with any deliveries, please email use immediately at info. We will contact USPS right away and follow their instructions. If an investigation is started, this can take up to 8-10 business days and 4K Tresses Human Hair is NOT liable. There will NOT be any refunds NOR replacements for lost packages.
4K Tresses Human Hair reserves the right to modify our policy at any time without prior notice.
RETURN & EXCHANGE
4K Tresses Human Hair is committed to ensuring that every client is satisfied. 4K Tresses Human Hair exercises a very strict quality control process to ensure that our clients receive only the best 100% human hair extensions.
4K Tresses Human Hair extensions are 100% reusable and will last 2 years – 5 years with proper care. Please note that each batch of RAW hair is unique and no bundle of hair is exactly the same. This is the nature of unprocessed RAW hair extensions. Please review your hair purchase before installing.
The advantage of purchasing RAW hair is that it can be styled and processed just like natural hair, however, we do not guarantee any hair that has been chemically altered after purchase. If you must chemically alter your extensions in any way, we STRONGLY recommend you seek assistance from a professional and credentialed stylist; then proceed only after that stylist completes a strand test as this will allow you to test how your hair extensions will hold up to those specific chemicals.
NO REFUNDS; NO EXCEPTIONS
NO RETURNS; NO EXCEPTIONS
4K Tresses Human Hair will ALLOW EXCHANGES ONLY UNDER *SPECIFIED CONDITIONS upon qualification, within 5 days of receipt; NO EXCEPTIONS.
*SPECIFIED CONDITIONS: item(s) must be in its original condition; we will not accept any merchandise that is not in its original condition; item(s) must be unopened, unaltered, unworn, undamaged and all tags and packaging must be included and intact; item(s) must be unaltered in any way (brushed, combed, picked, cut, or washed).
Here’s how to qualify for an exchange:
- Purchaser will fill out Purchasers Exchange Process Request form
- Purchaser will receive an email response with further instructions, once the form has been completed and received.
- Providing ALL EXCHANGE QUALIFICATIONS ARE MET, the purchaser will be issued a Purchasers Exchange Process code via email.
- Purchaser will assume all shipping costs incurred
Gently detangle by running fingers through hair
Wash hair with a mild shampoo in lukewarm water
Squeeze water gently from hair and apply deep conditioner throughout hair
Rinse thoroughly with cold water
Squeeze water gently from hair again
Let air dry or use a low heat setting or and air dry setting on blow dryer
Style as desired
Flat iron upto 450º
Curling iron upto 450º
Can be dyed
Can be bleached upto #613
MINK LASH CARE
After removing your 4K Lashes, the following steps are recommended:
Remove lash from outer corner of the lash band
DO NOT pull by mink hairs
Gently pull off the lash strip, avoid damaging your own lashes
Use tweezers to carefully remove large glue residue from both back and front of the lash band
Gently use your thumb and index finger tips to free the smaller pieces of glue from the lash band in a rolling motion
Return lashes safely back onto the lash shaping tray and in place into the original 4K Lashes storage box (doing so will keep your lashes safe, well-shaped and clean
Be sure to close your 4K Lashes storage box to prevent bacteria and dust from settling on your luxurious false eyelashes.
Some orders can take upto to 15 business days, according to what is ordered. However MOST orders will ship in 3-5 business days.
Orders placed during weekends and/or any federal holidays will be processed the following business day.
Click here for our complete shipping and handling policy.
WHY IT IS THE BEST CHOICE
- Will NOT mat
- Highest quality
- Last 3-5 years with proper care
- Natural looking
- All cuticles are aligned
- No chemical processing
- Strictly collected from a SOLE donor
- All bundles are same length